Your enquiry is important to us. However, please note the following:

Platinum -  enquiries will be attended to immediately*
  Premium Plus/Premium- enquiries will be attended to within two/three working days respectively
Guests will be attended to within 5 working days

   * Please note that enquiries sent after 17:00 may not receive a same day response.
Enquiries sent on public holidays and weekends may be attended to on the next business day.
Guests: If the answer to your enquiry features in our FAQs, you may not receive a direct response from RedHotPie.

Please ensure that your email address is correct and active. No responsibility is taken for response emails that are spam filtered so please check your Junk folder for replies.